QUEST is an established, accredited Quality Assessment (QA) program supporting continuous improvement in care delivery. Designed to enhance patient care, optimize workflows, and meet professional requirements.
QUEST in Context
The Need, the Gap, and the Opportunity
Despite the availability of clear, evidence-based guidance from Diabetes Canada, real-world data continue to demonstrate significant variability in care delivery—particularly in cardio-renal risk management, CKD screening, and the optimization of guideline-directed therapies.
These gaps represent a critical opportunity to improve patient outcomes through targeted, practice-level intervention.
QUEST: Designed to Make Every Minute Matter
Unlike traditional programs, QUEST is built around application, not just participation.
✓ EARN MAINPRO+ CREDITS
All time spent in QUEST qualifies for MainPro+ QA credits through the CFPC.
✓ LEARN BY DOING:
Apply insights directly to your practice in real time.
✓ TRACK YOUR IMPACT
Measure progress and sustained improvements over time.
✓ MAXIMIZE EFFICIENCY
Every step is structured to deliver value.
✓ CREATE MEANINGFUL CHANGE
Develop a QA plan with tangible, measurable outcomes.
Testimonial - QUEST 2025
“The Quest program allowed me to identify my diabetic patients. I was able to then identify barriers in my work flow, monitoring and treatment to modernize and optimize the care of these diabetic patients. This has resulted in improved management of my diabetic patients and helped to ensure they are medication aligned to provide cardiometabolic and renal protection.
The data retrieval was done by a third party which made it easier to navigate. The patient list was useful to action. The provided summary/summation slides were in graph form. I enjoyed the opportunity to explore barriers and solutions with my colleagues.
The program helped me improve my patient care in general but more importantly it improved the process to approach diabetic patient work up and modernize treatment selection. Overall easy to do and leads to results in your patients and positively impacts your diabetes care approach.”
Dr. Bruno Nicoletti - Family Physician - Ottawa, Ontario
This is not time away from practice—it’s time invested in improving it.
Program Overview
8 Easy Steps Over 4 Months
QUEST offers a structured yet practical approach with the flexibility to earn up to 15+ Mainpro+ credits.
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First implemented in Ontario in 2025, QUEST has engaged over 80 family physicians and demonstrated improvements in diabetes management, EMR coding, and clinical processes. Refined through physician feedback and real-world use, QUEST is rigorously tested and proven in practice.
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Designed to integrate seamlessly into clinical practice, QUEST minimizes administrative burden through limited touchpoints, partner-supported data extraction, and learning embedded within existing workflows.
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Each Family Physician is guided throughout the program with reflective questionnaires and structured tracking tools, with ongoing support readily accessible at any time by email or phone.
What Will QUEST Assess?
Data are aligned with the Diabetes Canada Clinical Practice Guidelines to surface meaningful insights, care gaps, and opportunities to improve outcomes. The analysis goes beyond surface metrics to highlight performance, risks, and high-impact areas for targeted, evidence-based quality improvement.
The selected data elements are intentionally chosen to answer key clinical questions.
Why This Matters
Together, these data points create a focused, guideline-aligned view of your diabetes population—linking diagnosis, risk stratification, monitoring, and treatment. This ensures that quality improvement efforts are not only data-driven, but also clinically meaningful, measurable, and directly tied to better patient outcomes.
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Establishes the population size and provides context for interpreting all other metrics.
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Quantifies the burden of disease within your practice, supporting resource planning and prioritization.
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Quantifies the burden of disease within your practice, supporting resource planning and prioritization.
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Identifies a high-risk subgroup requiring intensified, guideline-directed therapy.
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Evaluates alignment with evidence-based therapies proven to reduce cardiovascular risk.
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Highlights another high-risk population where early intervention can slow disease progression.
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Measures uptake of therapies that provide renal protection and improve long-term outcomes.
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Assesses adherence to recommended screening practices, enabling early detection and timely management of kidney disease.
Your Data. Your Way.
Ensuring the confidentiality and secure handling of data is our top priority. All data is handled securely, and only de-identified or aggregate data is used for analysis.
Fully de-identified data: all personal identifiers are removed before analysis.
Strict data minimization: extraction is limited to predefined criteria only.
Privacy-first reporting: only aggregate data is used, with strong safeguards to keep every patient confidential.
Choose how you want to work with your data—independently, with guided support, or through secure full-service handling.
Who Can Participate
QUEST is designed for primary care physicians practicing in Ontario. Both individual physicians and group practices are eligible to participate.
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Participating together helps align the entire clinic from the outset. It promotes consistency in how the program is understood and implemented, supports smoother workflow integration, and reduces variation between individual physicians. It also creates an opportunity for shared learning, allowing colleagues to troubleshoot together and embed changes more effectively into day-to-day practice.
