Privacy Policy

Effective Date: July 7th, 2025

QUESTQI.ca ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, QUESTQI.ca ("Website"). By accessing or using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website. 

 

1. Information We Collect 

We collect limited personal information when you choose to register on the Website to express your interest in participating in the QUEST Quality Improvement program. The information collected includes: 

  • Name 

  • Email address 

  • Clinic or organization 

We do not collect sensitive personal health information or access Electronic Medical Records (EMRs) through the Website. 

 

2. How We Use Your Information 

We use the information collected solely for the purposes of: 

  • Confirming your eligibility to participate in the QUEST program 

  • Contacting you with additional information 

  • Coordinating formal participation agreements 

Your information will not be sold or used for marketing unrelated to the QUEST program. 

 

3. Data Storage and Security 

We maintain industry-standard administrative, technical, and physical safeguards to protect your personal information. Access is restricted to authorized personnel involved in the administration of the QUEST program. 

 

4. Sharing of Information 

Your personal information will not be shared with third parties except: 

  • With our service providers assisting with program administration under confidentiality obligations 

  • As required by law or legal proceedings 

No EMR or health data will be shared or accessed through this Website. 

 

5. Cookies and Analytics 

We use minimal cookies to support website functionality. We may collect anonymous website traffic data for statistical purposes. This does not include any personally identifiable information. 

 

6. Your Rights 

You may contact us to: 

  • Access the personal information we hold about you 

  • Request corrections or deletions 

  • Withdraw your registration 

Please reach out using the contact details in Section 9 below. 

 

7. Children’s Privacy 

This Website is intended for licensed physicians and adult healthcare professionals. We do not knowingly collect data from individuals under 18 years of age. 

 

8. Changes to This Policy 

We reserve the right to update this Privacy Policy at any time. We will post the updated policy on the Website and indicate the new effective date. 

 

9. Contact Us 

If you have questions or concerns about this Privacy Policy, please contact: 

 [Insert Contact Email or Web Form URL] 

 

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. 

Contacting us 

   

If you have any other questions, concerns, or complaints regarding this Policy, we encourage you to contact us using the details below: 

  

support@icimedcomm.com 

https://www.questqi.ca/contact-support 

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws. 

  

If you believe your concerns have not been adequately addressed, you may escalate the matter to the appropriate data protection authority in your region, in accordance with applicable privacy laws.